How to Create a USCIS Online Account (2024)

Create an Account

This page provides step-by-step information on how to create a USCIS online account. Once you have an account, you will be able to file forms and pay fees from your computer, phone, or tablet.To learn more, visit the Benefits of a USCIS Online Account page.

Step 1: Go to the Sign Up page.

Do not create a shared account with anyone. Your USCIS online account is only for you. Individual accounts allow us to best serve you and protect your personal information.

Step 2: Enter your email address and click “Sign Up.”

You will use your email address to create and log in to your USCIS online account. We will send all email communications to this address.

Step 3: Confirm your account.

  • We will send a confirmation message to the email address you provided.
  • Click the link in the confirmation message to go to the USCIS online account login page and continue creating your USCIS online account.
  • If you do not receive the confirmation email in your inbox within 10 minutes, check your junk mail or spam folder.
  • If your confirmation email is not in your junk mail or spam folder, select “Didn’t receive confirmation instructions?” for more information.

Step 4: Review Terms of Use

  • U.S. Citizenship and Immigration Services Online Electronic Immigration System and click “I Agree.”

Step 5: Create a password and click “Submit.”

  • Create a password for your USCIS online account. Your password must:
    • Be at least eight characters in length; and
    • Contain at least one upper case letter, at least one lower case letter, and at least one special character.
  • Enter and confirm your new password, then click “Submit.”

Step 6: Choose how you want to receive a verification code (such as text, email, or authentication app) and click “Submit.”

Every time you log in to your USCIS online account, you must enter a one-time verification code. This provides an extra layer of security for your USCIS online account.

  • Wewill automatically generate the one-time password and send it to you by email or mobile phone text message, depending on how you chose to receive it.
  • We encourage you to select both email and mobile phone text message for receiving your one-time password, then click “Submit.”
  • If you select “Mobile,” you will be prompted to enter your U.S. mobile phone number. Standard text messaging rates may apply.
  • It may take a few minutes to receive your one-time verification code. (Note: If you selected the email option, make sure to check your junk mail or spam folder in addition to your inbox.)

Step 7: Enter this verification code and click “Submit.”

In the future, every time you log in, you will receive a one-time verification code via email or text message, depending on how you chose to receive it.

  • Enter your one-time password in the space under “Secure one-time password” and click
    “Submit.”
  • If you have not received your authentication code in 10 minutes, select “request a new one-time password.”

Step 8:Two-step verification backup code.

  • When you create an account, you will also receive a two-step verification backup code. Print or save a copy of this code and keep it in a safe place. Click “Proceed.”

Step 9: Select password reset questions and answers.

  • Using the drop-down arrow, choose five password reset questions. If you ever forget your password, we will use these questions to confirm your identity.
  • Type the answer to each question in the space provided. You must remember these answers if you ever need to reset your password.
  • When you have finished, click “Submit.”

Step 10: Welcome to your USCIS online account.

  • You can choose the USCIS service you want log into. In this case, select myUSCIS.

Step 11: Under Account Type, select “I am an applicant, petitioner, or requestor” OR “I am a legal representative” and click Submit.

You should receive a confirmation message in the email account you provided us, confirming that you have successfully created your USCIS online account.

Step 12: Receive confirmation that you have created a USCIS online account.

You should receive an email confirming that you have successfully created your USCIS online account.

Step 13: Add paper-filed applications to your account.

Even if you file by paper, you can add paper-filed cases to your account. As an applicant, click on “My Account” and then “Add a paper-filed case” in the drop-down menu. Enter your receipt number, and you can then see your case status and history.

If you did not file your case online but have a receipt number that begins with “IOE” and the Online Access Code you received on your USCIS Account Access Notice, you can add the case to your account and be able to see case status and history, send secure messages, view notices, upload additional evidence, and respond to Requests for Evidence.

How to Create a USCIS Online Account (1)

If you are an attorney or representative and want to add eligible paper-filed applications, you will need to use the Online Access Code you received on your USCIS Account Access Notice when you first create your online account. For more information, visit the Online Filing for Attorneys and Accredited Representatives page.

Step 14: File an available form online or review and sign forms that your attorney or representative prepared for you.

Submitting your application online provides you with several benefits. Get helpful instructions and tips from USCIS as you complete your form using our secure online filing system, avoid common mistakes, and pay your fees online. To learn which forms are eligible, visit the Forms Available to File Online page.

File a Form Online

To start a new form, upload evidence and pay and submit online, click “File a form online” from your account homepage. To learn more, visit the Tips for Filing Forms Online page.

Enter a Representative Passcode

If your attorney or representative filed your form online, click “Enter a representative passcode” to access the form and the Form G-28, Notice of Entry of Appearance as Attorney or Accredited Representative, they filed for you.

Step 15: Manage your case online.

Use your USCIS online account to send secure messages, check the status of your case, view appointment notices, respond to Requests for Evidence (RFE), verify your identity and receive details on any decisions we make on your case.

More Resources

Visit myUSCIS to sign in to your USCIS online account and find additional resources.

myUSCIS provides a personalized account to help you navigate the immigration process. On myUSCIS, you will find:

  • Up-to-date information about the application process for immigration benefits;
  • Tools to help you prepare for filing your immigration form;and
  • Help finding citizenship preparation classes.

For technical support with your online account, you can send us a secure message. If you did not file your case online but have a receipt number that begins with “IOE,” you can create a USCIS online account to send secure messages.

For information on how to delete an existing online account, please visit the Tips for Filing Forms Online webpage.

Visit the Tools page to see all our self-help tools that may get you answers to common immigration questions.

Benefits of a USCIS Online Account (PDF, 280.11 KB)

How to Create a USCIS Online Account (2024)

FAQs

How to Create a USCIS Online Account? ›

If you choose the wrong account type, you may use a new email address to create a new USCIS online account and choose the correct account type. Alternatively, there are a few limited instances where the organizational or legal representative account may be deleted.

Can you create a new USCIS account? ›

If you choose the wrong account type, you may use a new email address to create a new USCIS online account and choose the correct account type. Alternatively, there are a few limited instances where the organizational or legal representative account may be deleted.

How do I get help with USCIS online account? ›

Dial 800-375-5283 (TTY 800-767-1833, VRS 877-709-5797) and ask your question in English or Spanish.

How do I get USCIS to answer? ›

Contact USCIS to try to resolve your issue.

Submit a secure message through your USCIS online account. Submit an inquiry through the Ask Emma chat feature. Call the USCIS Contact Center at 1-800-375-5283.

Can I delete my USCIS account and create a new one? ›

Once your account is deleted, you can create a new USCIS online account at myaccount.uscis.gov using the email address you used for the first account. Be sure to choose the correct type of account.

Can I have two USCIS accounts? ›

No. An applicant needs only one USCIS online account. If the applicant filed a form online initially and is seeking to file another form that also is available to file online, the applicant can use the same account.

How can I reset my USCIS account? ›

If you enter your password incorrectly multiple times, you will get a notification saying you are locked out of your account. Wait 20 minutes for the system to reset, and then try logging in again. If you still cannot access your USCIS online account, send us a message using this link: my.uscis.gov/account/v1/needhelp.

Can I chat with USCIS online? ›

For general questions, go to uscis.gov. You can search the website for information by yourself or chat with Emma, our virtual assistant. All USCIS forms are free.

How do I get my USCIS online access code? ›

If you lost your Online Access Code or it has expired, you can request a new one using this link: my.uscis.gov/account/v1/needhelp. After filling out a short form you will see a drop-down menu of technical support options. Please select “I need help with getting a new online access code.” Then click “Send Message.”

How long does it take for USCIS to approve? ›

Current USCIS Processing Times at a Glance
FormPurposeCurrent Processing Time
I-140 (Premium processing)Immigrant Petition for Alien Worker21 days
N-400Application for Naturalization4.9 months
I-765Application for Employment Authorization3.7 months
I-131Application for Travel Document (Advance Parole)6 months
10 more rows

Can I walk in to the USCIS office without an appointment? ›

USCIS field offices do not allow walk-ins. You must have an appointment to visit an office.

How do I seek help from USCIS first? ›

You can request assistance by calling the USCIS Contact Center at 800-375-5283. For people with disabilities: (TTY) 800-767-1833 or (VRS) 877-709-5797.

What to do if USCIS does not respond? ›

If you do not receive a decision on your motion within that time, you may contact the USCIS Contact Center at 800-375-5283 and ask for a “service request.” Q. May I request a waiver of the filing fee for my motion? A.

How do I talk to someone at USCIS customer service? ›

The 800-375-5283 number is listed as the primary phone contact for USCIS and is listed under the “Live Assistance” section of the Contact Us page of the USCIS website.

Should I open USCIS account? ›

The best reasons to get a USCIS online account are that you can file forms online and track your case anytime from anywhere. The first step is to create an account. If you work with an attorney or representative, they can also create their own account to manage your case, but they cannot use your account.

Can I use my USCIS account to file for someone else? ›

If you work with an attorney or representative, they can also create their own account to manage your case, but they cannot use your account.

Is it possible to change USCIS service center? ›

Once you file your case and you'll file it at the lockbox that USCIS designates for the place where you live, you can't ask them afterwards to change it to a different service center.

Is USCIS online account number unique? ›

A “USCIS online account number” is a unique identification number assigned to an individual who creates an online account with the U.S. Citizenship and Immigration Services (USCIS).

References

Top Articles
Latest Posts
Recommended Articles
Article information

Author: Kelle Weber

Last Updated:

Views: 5701

Rating: 4.2 / 5 (53 voted)

Reviews: 92% of readers found this page helpful

Author information

Name: Kelle Weber

Birthday: 2000-08-05

Address: 6796 Juan Square, Markfort, MN 58988

Phone: +8215934114615

Job: Hospitality Director

Hobby: tabletop games, Foreign language learning, Leather crafting, Horseback riding, Swimming, Knapping, Handball

Introduction: My name is Kelle Weber, I am a magnificent, enchanting, fair, joyous, light, determined, joyous person who loves writing and wants to share my knowledge and understanding with you.